Hello world!

Hi! I’m Andy Claremont. Welcome to my little corner of the web, where I’m sharing notes on what I’m reading and thinking about.

I help early-stage B2B SaaS startups with community-centric customer experience programs. My work pairs nicely with teams in Marketing, Product, and Customer Success.

Most of my time is currently spent on community and ecosystem advocacy at Glide, a no-code development platform for custom business software. I still advise startups on the intersection of community and CX when I can.

Outside of work you’ll find me spending time with my family, either at home in Durham Region or on road trips around Ontario and the Great Lakes.

My background

My work on the web started as a hobby with gaming forums and fansites in the early 2000’s.

That introduced me to web development, which introduced me to content management systems, which introduced me to WordPress in 2007.

Nobody was hiring when I graduated from college in 2009, so I fell back on my self-taught web and WordPress skills, hopping between digital agencies, IT services, SaaS startups, and freelancing.

In 2015 I joined GoDaddy as the founding community manager for GoDaddy Pro, their partner program for web designers and developers.

After launching the GoDaddy Community in 2016, I moved to the GoDaddy Blog team, looking after technical content marketing while working with a global team of freelance writers and contributors.

Over the six-ish years that followed I went on to lead global community operations, managing the GoDaddy Community forums, GoDaddy Blog, and GoDaddy Events, while continuing to rep GoDaddy at tech conferences and field events across North America.

In early 2022 I left GoDaddy to help startups launch and manage their own community-centric customer experience programs.

That led me to Glide.

About this site

I took an extended hiatus from WordPress and blogging in 2020. WordPress had been a defining part of my career for more than a decade. I was completely burnt out on it, so I started looking at low-code and no-code development platforms.

Fast forward to 2024 and here I am, back on WordPress, having spent a considerable amount of time investigating and tire-kicking the alternatives. The TL;DR is that no other platform comes close to matching WordPress in terms of flexibility and freedom.

So… what’s running under the hood?

  • Cloud hosting provided by Web Hosting Canada
  • Theme is GeneratePress Premium (my longtime favourite)
  • WordPress hardening via Wordfence
  • Traffic monitoring via Fathom Analytics
  • Search optimization via SEOPress

There’s some additional optimization handled by CPanel’s handy WP Toolkit feature.

I have no grand ambitions for this site, other than having a place for sharing things.

And on that note… welcome!

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